Frequently Asked Questions

How fast will my order ship?

Orders are typically placed with our supplier the same business day we receive them, and in-stock items typically ship within 2 business days.

Where do you ship?

We ship to addresses in the continental United States only.

How much does shipping cost?

Shipping is calculated at checkout based on order weight. Oversized items ship by freight, charged at cost.

Can I search by manufacturer part number?

Yes. Enter the manufacturer part number in the search box. Product pages list the manufacturer part number, brand and dimensions.

Can I get a quote for a large quantity or an item I don't see?

Yes. Use the Request a Quote form, or call or text 949-589-3020.

What is your return policy?

You have 30 days from shipment to request a return. Returns need a Return Goods Authorization (RGA) first and must be unused in original packaging. Stock items carry a 15% restocking fee; special order and final sale items are not returnable. See the full refund policy.

Who is Tool Supply Guy?

Tool Supply Guy is a registered trade name of Lighting Supply Guy, a California corporation based in Irvine, California, in business since 2006.

How do I reach you?

Call or text 949-589-3020, or email customerservice@toolsupplyguy.com.